Very difficult to schedule delivery(6 weeks).When you called that person was never inand would not call backuntil I told them I would call CaliforniaAttorney General Office, then things went fairly good.Spa was delivered, no set up or anything, the guys were at the house 15minutes max. Filled the spawith waterand the spa would not prime properlyand had a water leak.Called for repair service on Aug 21and repair man called on Aug 25and said the earliest he could come would be on Sept 6between 10-12am. I will be outof town on that day,so I am waiting to be re-scheduled.The space bar on this web site does not work very well.