Hot Tub and Spa
Brand Reviews

Decided to get a spa because I grew up with one on the East coast of Vancouver Island in British Columbia Canada. It's a very wet climate. So growing up with a spa was one of the best memories I have with the family. Turning 40 now with my own family, we decided to buy a spa for our family. I loved the spa and missed it terribly. We had a Beachcomber model growing up, + I originally decided to go with that brand until I visited my local Beachcomber dealership in Victoria B.C. They didn’t seem very knowledgeable and mentioned that the service would be contracted out. The technology also had not changed much on the newer beachcomber models, and the dealership location was a bit of a challenge for me. So I decided on the Jacuzzi model instead, dealership location was much closer to my home, and so far the Jacuzzi has been awesome.

I have had the spa for 8 months now and it has lived up to expectations. It has a waterfall and a lighting package, 2 pumps, 4 lighted headrests, and stainless steel jets. It came to about $9200. I spent another thousand on getting it hooked up.

Hard to say what I like best, but one of the best options is the foot jets for sure. This model has 5 foot jets in a foot well. This is a awesome option, I would never get a tub without this now that I have it. I also like the 4 different big seats in each corner. Each seat has a bit of a different seating position, different jets, different massage. I really like how you can customize each seat and massage level. I thought that would be unnecessary, but now I wouldn’t live without it. Sometimes you feel like a gentle massage, and other times you feel like a firm one, the Jacuzzi has options for you to have it all. The lighted drink cup holders is a nice touch and the waterfall is something I was so-so about in the dealership but now I really like having it on, very soothing.

I guess if there was something that I didn’t really like it would be one of the 4 seats I just don’t care for, it’s the type of jets in there. The Jacuzzi does not have the option to switch out the jet if you do not like it, you’re stuck with it. Others have sit there + really like that seat, it's just not for me, I find the other 3 seats a lot more comfortable. It has 3 drink holders, but I wish it had a couple more. Also, I find the filter cover has a tendency to pop up sometimes and kinda squeak when the jets are off and your sitting there. It moves up and down a bit when the jets are off. A little annoying, but not a deal breaker or anything. The next model I would get would be with the open filters. I do like how the filter cover has a net in the back to catch small debris. I live in a forested area and I’m surprised how much stuff the net catches.

If I could do it over I probably would go for the J-470. It was a couple more thousand however, but it had a bit more of all the stuff I thought I wanted. It’s a bigger tub though, and for the most part I’m in mine by myself. Definitely would stick with the Jacuzzi brand however. This is really a quality product. I make a point of trying out all the different tubs our friends have in BC and to be honest I have not seen anything that makes me think I would want another model yet. I understand there may be issues, but from what I have seen from the dealership so far I’m not worried. That could change of course, but so far so good.

The jury is out for me on whether or not I would have liked the music option. I hear mixed reviews, and after reading a lot of reviews on sites like this, I see others often referred to the stereo option as a waste, but I’m a big music guy, and I have been bringing my radio out to enjoy music. if you’re a music fan go for it!! I’m sorry I left this out.
I have not encountered any problems, but my dealership here has been excellent to deal with. They encourage questions and make me feel welcome when I am in there. So far so good with the J-365 Jacuzzi. It’s been trouble free and gets used every day. My dealership in Victoria BC was casual and the guys in there are great to deal with.