I have owned a J-280 series Jacuzzi since 2006 and have had no problems what so ever. I research 15 different brands by comparison and Jacuzzi offered the best overall product. Jacuzzi is a great product, the service has been null, the store/dealer is friendly and always has what chemical and supplies on hand. Just wanted to post in case anyone is researching and wants to know a Customer's experience. I use this tub weekly. No Q's, just praises!