My Family purchased the Caspian Spa almost a year ago and we absolutely LOVE it!! Being a first time spa owner, I am very impressed with the tub and the customer service we received. Everyone told us that it would be hard to figure out the chemicals and settings, but our salesperson made everything so easy for us. The tub has been great, we use it at least 4 times a week, easy to maintain, and it really brings our family closer together. No TV, cell phones or anything, just great family time. I 100% recommend Dynasty Spas in Red Deer (I think they are in Calgary too?), they have been great to us, and the tub it PERFECT!!