Hot Tub and Spa
Brand Reviews

I purchased my X-400 to have in time for Christmas 2009. It came and we set it up according to instructions. Filled the tub and . . . nothing. Spent Christmas Eve filling and draining, winterizing a tub we just purchased. Screws were stripped from the access panel, had to buy a screw tap to remove them. Bracket was broken inside as well. Contacted DreamMaker and they were VERY NICE. Said 2000 topsides were manufactured incorrectly and they would send the parts and tech out to make good on the tub. 3 weeks later a tech showed up. Took him 4 hours to fix it. Fuse and wire was bad. He installed a new pump since that was fried too. My comment was, DreamMaker where dreams turn to nightmares overnight.
The nighmare continues... we live in NJ where the temps get to about 11 degrees at night. Found that once again the tub wasn't working. Pump wouldn't run. Since my husband stayed home from work for the tech to fix it the last time, he knew just what to do. Ran out and got a box of fuses, but not before the water temp went down to 60 degrees. Now it is running, but for how long? I bought the extended warranty and am going to need it with this lemon of a tub I'm stuck with.
Other than that, I love it . . . when it's working.