My spouse and I bought the Blue Gulf Coast -Cape Haze Spa (6 Person) new in 2006 and have enjoyed it for the last 2 1/2 years. We are very pleased with the spa and have nothing but good things to say concerning Gulf Coast.
We poured the slab for the tub in the back 12 feet from the house. Menards suggested putting 3 inch blue foam stro insulation in the hole before pouring the slab, as we live in northern Minnesota and the temperatures reach well below -30 degree F. in January. We did, and have had NO problem with shifting or cracking of the slab.
We had a 60 Amp breaker setup installed and wired the tub. The 240 Volt setup heats the tub quickly, even in the wintertime. It heats about 2 degrees in 15 minutes in January.
The tub was brought up from the MPLS area (100 miles+)on a flatbed and dropped on our slab for free by the dealer, who is an official Gulf Coast tech.
At 4 months into it, the spa pack (the electronics part) went out ($500.00 new on-line). We did not call Gulf Coast; we called our seller. The same tech who sold us the tub heard our problem over the phone, told us it was all under warrenty, drove up with a new spa pack within 2 days, diagnosed to make sure the pack was the problem, and installed a NEW spa pack ALL AT NO CHARGE. He said he would bill Gulf Coast for the time, travel, and spa pack. He did appreciate the tip.
We use out Cape Haze nearly every night at 102 deg F. Although it seats 6, if we have 5 people in the tub (200 + lb ea.)we do have to refill it or the filter flowback is too low to do it's job and the high pump setting will airlock the pump. (4 people works fine). Also, we have to wear stocking hats between the temperatures of 20 below to 26 above F. Below -26 is insane to hottub, especially if there is wind.
My son and his new wife enjoy their weekly visits. He likes the lounger and she the deep seat (with the jets off). My daughter and son-in-law allow their 1 and 3 year old in when we set it to 98 deg F. THEY like the temp at 103. 104 is the max setting.
When in the cleaning cycle the bubblers come on for the first minute of cleaning. At that time the aroma-theropy comes through the bubblers and permiates the water. We do NOT use the suggested chemicals of Gulf Coast. We use the tub daily, and put 3 Tblsp of chlorine in the tub AFTER we are done for the night. If we leave for the weekend we triple that amount. We do not like the chlorine in our suits, so by putting it in after use it is not in the water when we return the next day.
In MN adding insulation to the panel walls is the ticket. Menards sell panel boards pretty cheap. Also, we need to remove the snow from the cover, as our locking 8 inch shell topper does not allow heat to escape enough to melt the snow.
I have high blood pressure, am a diabetic, and had a heart stint put in a year ago. This tub has been a blessing (with the heat at 102)and has helped me a great deal. If they are still around, our next tub will be a Gulf Coast.
(From the same dealer that backs up his sale!!!)