I had been looking for a spa for the past two years and finally decided on the Caldera Tahitian mainly because of reviews and meeting ISO 9001:2000 standards. My spa was delivered on the 3rd of November and since that time I have had nothing but problems with it. The first thing to go wrong was the waterfall would not work which the dealer promptly fixed, the next thing was the caps which cover the intake jets kept coming off. I managed to get them all back on except one which still comes off. On the 5th of November I went out to test the water in the spa and found that there was no power on and proceeded to check the breakers which were thrown. After examination I found that pump number two was not working and called the dealer who has now ordered a new pump. As of this writing this is where I stand waiting on the arrival of a pump. I emailed Watkins Mfg about this problem but received "NO" reply. This is one company everyone should really stay away from. They advertise quality but produce junk.