Hot Tub and Spa
Brand Reviews

This is a follow-up to my review posted in June 2005 regarding the stereo that would come on by itself during the midnight filter cyle. Sundance finally stepped up to the plate and replaced the entire spa with a brand new 2005 model. Everything is working great and I'm now the happy Sundance spa owner that I was expecting to be back in December 2004. As it turns out, the local Sundance distributor was the holdup on getting the spa replaced. Once I bypassed them and went straight to the Sundance manufacturer in California things began to happen. They quickly assessed the problem and agreed to replace the entire spa at their expense. It has since been delivered and is working flawlessly. I have a much better impression of Sundance customer service at this point.