I just received my Lotus Bay on April 19, 2005. I absolutely love this Spa. I did several weeks of research picking out a spa that I would like and one that I wouldn't outgrow in a year or two. I started with a small budget but when I checked out and tested each tub my budget got more relaxed. When I first started to look at the spas I wanted a spa with a lounger. After testing the loungers I quickly changed my mind about getting a spa with a lounger. The Lotus bay doesn't have a lounger but if you try it you will find that you don't need the headache of fighting your body back into the seat of the lounger. My favorite features of my Lotus Bay include the programmed massage sequencer. I love program number 5. I also like that the neck jets are housed in an adjustable head rest for people of all sizes. The light system is nice because you can have it change colors or select one color depending on your mood. The water fountain feature is nice but I only use it when I am not using the stereo system that came with the spa. All in all I give this spa an A+++++. I hope I still feel the same about it in 3 years.