I'M GLAD I DID NOT LET A COUPLE NEGATIVE INTERNET REVIEWS TALK ME OUT OF THIS DECISION. I TALKED TO 3 FRIENDS WHO ALL OWN CAL SPAS IN MINNESOTA. THEY RAVED ABOUT THEIR SPAS AND SO FAR THEY ARE RIGHT ON. THIS SPA IS POWERFULL,QUIET,AND VERY EFFICIENT (ABOUT $20-$25 PER MONTH WITH FULL FOAM) I WILL SAY THIS, WHEN IT COMES TO THE REVIEWS I HAVE READ, IT SEEMS LIKE THE COMPLAINTS ALL REVOLVE AROUND LOCAL DEALERS NOT SO MUCH THE SPA BRAND ITSELF. EVERYONE SAYS THEY HAVE GOOD SERVICE BUT TRY TO TALK TO SOMEONE WHO HAS PURCHASED FROM THE STORE YOU ARE CONSIDERING. THE DEALER IN MN HAS BEEN AWESOME. CAME THROUGH ON EVERY COUNT. I HAD A SMALL PROBLEM WITH A "FLOW" INDICATOR. THEY CAME RIGHT OUT FOR FREE AND EVEN THOUGH THE PROBLEM WAS A DIRTY FILTER (MY FAULT) THEY CHARGED ME NOTHING!!!! GREAT GUYS. SIMILAR STORIES FROM MY FRIENDS AND THE BEST WARRANTY I SAW, CONVINCED ME THAT CAL SPAS WAS A REPUTABLE WAY TO GO.