Hot Tub and Spa
Brand Reviews

I purchased this tub in November 2004. There were problems with the tub from day one and now it's January 27th 2005 and guess what, the items still are not fixed. The dealer says he's ordered the necessary parts but CalSpa will not deliver them, CalSpa said they sent the parts, then CalSpa said they didn't send the parts but that I could provide them with a cc# and they'd send me the parts and I could return the old parts for a credit less s&h. All the control panels have gone bad on the tub, with functions either not working, digits missing on the LCD or buttons just being completely inoperative, jet's continually pop out of the seats, the tub is TERRIBLE noisy, the cover does not seal well, their lost cost monthly claim is a HOAX, my electric bill has gone up about $70, mostly due to the inadequate cover I'm sure, but I'm sure CalSap would tell me to buy a better cover at my own expense. Warranty is a HUGE concern when spending this much on an item and let me say CALSPA is not the tub you want, not in any make or model. They could offer a lifetime warranty and make it sound good, but if they don't deliver, which they don't as you can read from EVERY review, the warranty isn't worth the paper it's written on. Fear this company regardless of their fancy web-site, personal promises or even the dealers recommendation...READ THE REVIEWS, I wish I had, but whatever you do, do NOT buy a CalSpa Hot Tub, actually, considering the company ethics, don't not buy a CalSpa ANYTHING.....