J? / 2007

Why did you decide to get a spa?
Relaxtion / Entertaining guests

Does your spa live up to all expectations?
Yes

How long have you owned your spa?
10 months

What accessories/options, beyond the "basic spa" does, your spa have?
Ozonator, Waterfall, LCD Lighting, CD/Stereo, Cover-lifter, 52" attached Bar, Stainless steel jets package.

What do you like best?
Foot Jets are great but also i like being out in the snow or on a clear star filled night.

Is there anything about your spa you don't like?
no drink coaster on the captins chair side. (thats why i bought the attached bar)

What might you change if you had to "do it all over"?
probably nothing...

Is there anything you're sorry you left out?
nope. i thought at first that the stereo would be over-kill..but i can't imagine not having it now.

Are there any features you now feel aren't necessary?
nope

Have you encountered any problems, and if so, how were they resolved?

The tub was sometimes tripping the outdoor breaker we had installed. Turned out to be a faulty breaker. I bought my Jacuzzi from a dealer in Whitby, Ontario, called the Spa Shoppe.
Ask for David or Mark these guys truly stand behind their products and have given me superior customer service. Want an example?? I told one of the owners - Mark - in passing i was going away for 2 weeks and he asked if they could come to my backyard a few times a week to check in on my tub - treat the water etc... I said Sure! (all the while waiting to hear a cost associated with them coming.) I came back home to a sparkling clean tub ready to use. A nice added touch of service that they just offered to do for free. Nice to see there are still some companies out there that actually care about the customer and stand behind what they sell. I would recommend this dealer to anyone.

Bill

Below are a few things to keep in mind, and some possible ideas for your review.

In the "Model / YEAR" field PLEASE do NOT list the BRAND of spa. Simply list the model and year of manufacture, such as, MODEL / year.
Please enter a valid email address. No one but us will see it, and we may want to contact you for a "follow up".
Why did you decide to get a spa?
Does your spa live up to all expectations?
How long have you owned your spa?
What accessories/options, beyond the "basic spa" does, your spa have?
What do you like best?
Is there anything about your spa you don't like?
What might you change if you had to "do it all over"?
Is there anything you're sorry you left out?
Are there any features you now feel aren't necessary?
Have you encountered any problems, and if so, how were they resolved?
DO NOT POST QUESTIONS HERE (your post will be deleted). Questions should be posted to our Q & A meassage board located HERE

Remember, content is king, so don't be afraid to tell everyone everything you can think of, about your spa.

Your Name*:

E-Mail Address:

Model (not brand) / YEAR*:

Your Review:

PLEASE NOTE: We are Roberts Hot Tubs Inc. (manufacturers of traditional wooden hot tubs)! If you found this webpage through a search engine while searching for a different brand of spa, we are not them! We simply appeared in your search due to that name being talked about on this particular web page. The phone number above will reach Roberts Hot Tubs, not the manufacturer of the brand of spa you're searching for.
This is a public forum and you're more than welcome to post a question asking for contact information for a particular brand of spa. Almost certainly someone will be able to assist you.