Empire / 2006

We bought this spa in Jan. 2007 - so technically it was the prior year's model. I think we got a pretty good deal as far as the price goes. We decided to buy a hot tub after enjoying an inlaw's on their deck. We thought it would be a wonderful way to connect as a couple as well as enjoy it with the family - and of course for relaxation, hydrotherapy ect.

Our spa does live up to it's expectations. So far we've had no mechnical issues. A couple of the jets do blow off & one will need to be replaced.

We've had the spa hooked up & usable for 8 mos.

Our spa came with the better quality cover, cover lifter, water falls, multi color lights & we also got the double wide step. Definatly go with the cover lifter & the double wide step.

There are no features on our spa or accessories we have with our spa that we would change. We enjoy all of them.

The best thing I like about the spa is the relaxation. We chose not to have music or tv w/ our spa because that would take away from the solitude & relaxation in our opinion. If you want the noise of those sorts of things stay in the house.

The only thing I don't like about our spa is the lounge feature is better suited for a shorter person. I'm 5'10" & my husband is 6'1". You have to slouch down in the lounger for your neck & shoulders to be hit by the jets. Doing so displaces your whole body. Although, I'm not sure there are spas out there for "taller" people. It's a minor inconvenience that I'm not really upset about - just wish it could be a little better is all.

If I had to do it all over again - I think we'd do about the same. The dealer could have been more attentive & nicer. We ordered the double wide steps & had to call repeatedly to get them. We paid for them & then they wouldn't even deliver them. If they weren't the closest I would not buy my chemicals from them - but since they are I'm kinda stuck. Also - the woman who assisted us when buying the spa set up a box of chemicals to be delivered w/ the tub that was completely wrong. Oh, and when they delivered it they literally "dropped" it off the trailer into our garage. We've been worried since about the frame & mechanical issues but none have arrisen yet. They're not really nice. Kinda surprising when you spend $8000 at one time. You'd think they'd be nicer. I guess if I changed anything it would be the dealer we bought the spa from. I would NOT recommend Bronson Pool & Spas in Voluntown, CT.

All in all it's been a great experience. I think buying a hot tub is like buying a car. There are a lot of models & brands out there. Do a lot of compairing & chose one that fits your lifestyle & needs =- and most of all budget.

PLEASE NOTE: We are Roberts Hot Tubs Inc. (manufacturers of traditional wooden hot tubs)! If you found this webpage through a search engine while searching for a different brand of spa, we are not them! We simply appeared in your search due to that name being talked about on this particular web page. The phone number above will reach Roberts Hot Tubs, not the manufacturer of the brand of spa you're searching for.
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