We bought a Master Spa from Royal Islands. They were at a fairgrounds sale here in Idaho. The salesman was nice, slick, and promised to call. He could have been my daughters first boyfriend-- he never called. But the Spa was exactly as advertised and the delivered it on the day promised. The delivery guys were awesome, they came and put it on our deck with snow everywhere, no issues, no damage, no problem for them. It fired right up after we got the electrical to it. Royal Islands was a bit slow to respond to my questions, and I have yet to get the 'colorful brochure' with all the features detailed on it. But I contacted the factory and they have been great to work with. Stay with it, customer service is decaying in this country.
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