My only advice would be to look up the retailer you are purchasing from on the Better Business Bureau website. If we would have done that I can assure you I would have never gone through this retailer given the extensive number of complaints filed previously. We are now well past our proposed delivery date and still cannot get a hold of anyone at the company to find out where our spa is. Again, my only advice. Do your homework, I wish I would have.
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PLEASE NOTE: We are Roberts Hot Tubs Inc. (manufacturers of traditional wooden
hot tubs)! If you found this webpage through a search engine while searching for a different brand of spa,
we are not them! We simply appeared in your search due to that name being talked about on this particular web
page. The phone number above will reach Roberts Hot Tubs, not the manufacturer of the brand of spa you're
This is a public forum and you're more than welcome to post a question asking for contact information for a particular brand of spa. Almost certainly someone will be able to assist you.