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: To be UL listed (as I understand it) the spa
: can't be operational if the doors are open.
: The most common way to do this is with a
: magnetic switch on the doors.
: The reset button is a high limit switch that
: moniters the temperature of the water IN the
: heater. If it gets too hot it shuts the
: system of for safety.
: Unfortunatly the service issue is a fact of
: life. Most dealers I know of (that have
: their own service department) deal with
: warranty repairs in under 48 hours (and they
: keep on-hand most everything they posibly
: need to make repairs). The
: "big-box" spas warranties are done
: by either other dealers, or independant
: service companies. I can tell you from
: EXPERIENCE, the companies pay MINIMUM $'s to
: them for warrany repairs (I actually got a
: letter from one company yesterday asking if
: we were interested in doing warranty work.
: They were offering $30 per hour including
: travel. At that rate, including wages,
: benifits and vehicle expenses I'd be losing
: only about $15 - $20 per hour). When we WERE
: doing warranty work for other companies,
: even though we made a REAL effort to respond
: in a timely fassion, our regular AND full
: paying customers ALWAYS came first. It was
: also not unusual to need to 'order parts'
: and come back a second time.
Thanks for the answer, Dr. Spa. Unfortunately it's exactly what I was afraid of. I have a feeling the technician will have to order a part on his visit when he gets here. Hopefully not! Have a good weekend.
PLEASE NOTE: We are Roberts Hot Tubs Inc. (manufacturers of traditional wooden hot tubs)! If you found this webpage through a search engine while searching for a different brand of spa, we are not them! We simply appeared in your search due to that name being talked about on this particular web page. The phone number below will reach Roberts Hot Tubs, not the manufacturer of the brand of spa you're searching for. This is a public forum and you're more than welcome to post a question asking for contact or other information for a particular brand of spa. Almost certainly someone will be able to assist you.