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Ask 'Dr. Spa' Q & A Message Board

Ask 'Dr. Spa' Q & A Message Board archives

My Cal spa won't turn on

We just bought a 2.5 yr old Cal Spa Pacifica hot tub from a co-worker. We got it home and had an certified elec. hook it up. I filled the tub up and flipped the breaker to turn it on. It came on and started the 30 sec cycle test. It said 100 which is the default water temp. then it said 57 which i suppose was the actual water temp. Then it shut off. Everything shut off. The display, the tub , everything. My electrician has tested everything again. It is hooked up properly. We are getting power from the house to the disconnect box. We are getting power out of the breaker to the tub. NOTHING HAPPENS. I called watsons and they said i needed a new circuit board. $310.00 + 80.00 service charge. They came out and put it on and it didnt start it either. They now say i must need a whole new box. $500.00 + top side (display) 80.00 + service call $80.00. I feel like i am being ripped off because i havent ever owned a spa before and they know that. Does anyone know if this sounds reasonable? If i need these parts i will buy them. Help Help!!!!

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