Ask 'Dr. Spa' Q & A Message Board archives
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Costco stands behind their products! I bought a hot tub from Costco last July. It stopped working and we tried to call the manufacturer. They were going out of business, so Costco gave us a full refund!!!!We had the spa for over 8 months!!!
You're not going to get a high end tub at Costco or any other big box
: store. If you're looking for stricktly price then this is probably
: your best bet. If you're looking high end then go to a spa dealer,
: you might actually be able to get something better at a dealer for a
: little more depending on the brand.
: I own a Artesian Cayman and got it in late 2004 for $6700, it is has a
: lot for that price. There are some people who are buying this tub
: with less features for $5500 - but remember pricing is dependant on
: where you live.
: As far as service - based on what I've read, Hot Springs dealer can work
: on them. I think the delivering dealer is the warranty dealer and I'm
: sure that after warranty they will come out and service the tub ...
: remember that they will have parts and will be charging for their
: service after the warranty expires.
