Ask 'Dr. Spa' Q & A Message Board

I think you are a bit off the mark with your criticism. First of all, Cal Spas does not make their own jets. They, like most tub manufacturers, source their jets from jet manufacturers. As TomD has pointed out, most current Cal Spa production uses Waterway jets. Frankly, these same jets are used in many other brands of tubs and deterioration of jet parts is generally due to bad water chemistry/water quality issues. Defective plastic, when used in jets from any manufacturer, results in cracks in the jet body and subsequent leakage. It does not result in jet nozzles coming apart.

I'm not a big fan of Cal Spas, but in this case they are not at fault.

John

: I had purchased a new cal spa 2 yrs ago my jets are falling out as well
: and I have been blamed for water quality to the ozonator . The bottom
: line is that cal spas knows they have a problem with the plastics
: they use. And refuse to take the blame or help a customer get back up
: and running . There are no cheap replacement jets just the ones cal
: spas sell ,just think 8000 to 15000 dollars for a spa that WILL have
: the jets crumble just after 2 short years . I have priced the 59
: replacement jets that I need to get back up and running and I am
: looking at a minimum of 650 dollars . I would think we all should
: boycott this shotty product . and make everyone you speak with aware
: of the cal spa jet sham . WE HAVE ALL BEEN HAD thanks cal spas you
: suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11