Ask 'Dr. Spa' Q & A Message Board

: Not likely. Possibly neither. First, determine if the brown control box
: is sending power to the motor. If you do determine that the pump is
: bad, you will also need to order part # 4516000 flange and glue it
: onto the discharge of the new pump. It must be oriented the same way
: as the flange on the original or the new pump will be ruined. You may
: also wish to replace the gaskets while you are at it (Part #0199000).

: John

When I turn on the heater, I get a clicking noise and then a huming noise for 10 or fifteen seconds. Then it stops. The heater starts heating the water, but it doesn't move the hot water beyond the filter area and the surface of the water. If I hit the jets the water turns cold.

Is there an additional way I can test make sure the power is getting to the pump?

Thanks again John! We love our tub, we just want to be able to use it now!