Ask 'Dr. Spa' Q & A Message Board

: hi i know this is old but thought i would answer anyway.I have a hot tub
: from bluewater (got wholesaling) about 9 months ago. I live in Canada
: and saved a ton compared to the shops here and the hot tub is great.
: I needed a few minor parts and they had no problem getting them to
: me. I would be careful of others though because my dad ran into a fly
: by night on e-bay and ended up with a flower pot.

I bought a spa from bluewater and received it in may this year. We have had nothing but problems since we received it and no help/response from jason or galen at bluewater spas. I have been told for the past 6-7 weeks that the remote is on its way, still haven't received a new remote. I have had numerous leaks, which my husband has repaired, since we couldn't get bluewater to do anything about it. Now the DVD does not work, would not eject the dvd, had to take it apart to retreve the dvd, now it will not accept a dvd, because it thinks it still has a dvd in it. BEWARE!!