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: I can tell you that the insulation is bad ...
: I had not seen a bill under 3 or 4 hundred for months.
: ... and it is great to sit in.
If I owned it I'd be wiping away tears while sitting in it thinking about the energy bill!
I'll bet there are well insulated spas that probably would cost you $100 less per month to operate. Part of the reason this spa appeals to people is a seemingly low purchase price but as you're discovering, a "cheap" spa like this becomes very expensive to own when it isn't well insulated!! I wouldn't wait to add insulation.
PLEASE NOTE: We are Roberts Hot Tubs Inc. (manufacturers of traditional wooden hot tubs)! If you found this webpage through a search engine while searching for a different brand of spa, we are not them! We simply appeared in your search due to that name being talked about on this particular web page. The phone number below will reach Roberts Hot Tubs, not the manufacturer of the brand of spa you're searching for. This is a public forum and you're more than welcome to post a question asking for contact or other information for a particular brand of spa. Almost certainly someone will be able to assist you.