This information is subject to change and is accurate to the best of our knowledge at the time of writing.
Sometime on or about the beginning or middle of September 2009 Jim Callaway, owner of Callaway Woodworks, in Houston Texas, apparently closed up shop. If you own a Callaway Woodworks hot tub, we at Roberts Hot Tubs are here to help you. Making traditional wooden hot tubs since 1976 there should be no problem that you're having that we can not help you solve. If you're having difficulty with the electrical controller in many cases we can assist you with this as well. There were two common controllers used by Callaway Woodworks. The newer digital control had a "digital spa side control panel" that was labeled IP-15/o or IP-15/r SPA CONTROL. It has a total of 6 buttons and a digital readout. The buttons are for JETS 1, AUX, LIGHT, HEAT, HEAT and INVERT. If you're having issues / problems, or missing the owners manual for this, please Contact Us as we do have the manual, as well as repair / replacement parts (some available online below).
The second, older controller used, was labeled SpaBuilders AP-4. To obtain parts for this controller, we'll need all the information printed on the silver label on the front of the control box (a picture is preferred).
If you have the digital spa side control panel, the two worst enemies are sun light and water. Care should be taken to protect it from both! If your panel is mounted on the top surface of a flat deck, we highly recommend moving it to a vertical surface! Ideally this surface faces North. In addition, constructing some type of flap or hinged cover (perhaps out of wood matching your deck) to further protect it from sun and water is a good idea. If you normally "winterize" your hot tub and don't use it during the winter, it's also helpful if you can temporarily remove the IP-15 SPA CONTROL panel and take it indoors.
With regards to the equipment package (pump, and electrical controller). It was very common to install this right next to the hot tub, under the surround. According to the manufacturer of the controller this is a bad idea! Although the unit was designed for normal outdoor use, it does not do well with the excessive volume of water that can be splashed upon it. Ideally the skid pack should moved to a least 5' from the Callaway Woodworks hot tub. As an alternative one could construct some type of "shield" above and around the equipment to further protect it (keeping in mind there needs to be proper airflow to keep things from over heating.
Additionally, if anyone owning a Callaway Woodworks hot tub lives within 200 miles of the San Francisco bay area, and is willing, we would love to come by and look over your installation. Any additional information we may be able to discover would help in assisting others with their problems.
Again, if you're having any problems or issues, or simply questions, with any aspect of your Callaway Hot Tub, please feel free to Contact Us.
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